Shipping Policy
How long does delivery take?
We deliver across India within 3–7 business days. Metro cities typically receive orders within 3–4 business days.
Do you offer free shipping?
Yes! Free shipping on all orders above ₹999. Orders below ₹999 attract a flat shipping fee of ₹99.
Do you ship internationally?
We currently ship within India only. International shipping is coming soon!
How do I track my order?
Once dispatched, you will receive a tracking link via email and SMS.
What if my order is delayed?
If your order has not arrived within 7 business days, contact us at hello@glitchbloomluxury.com. We will resolve it within 24 hours.
Returns and Exchanges
What is your return policy?
We accept returns within 7 days of delivery. Products must be unused, in original packaging. Opened or used fragrances cannot be returned for hygiene reasons.
What items cannot be returned?
Opened or used fragrance bottles, gift cards, and clearance sale items.
How do I initiate a return?
Email us at hello@glitchbloomluxury.com with your order number and reason. We respond within 24 hours with a return shipping label.
Who pays for return shipping?
If the return is due to a defective or incorrect product, we cover the shipping. For other returns, Rs. 99 is deducted from your refund.
How long does a refund take?
Once we receive and inspect the item, your refund will be processed within 5-7 business days to your original payment method.
Damaged or Incorrect Orders
What if I receive a damaged product?
Email us at hello@glitchbloomluxury.com within 48 hours of delivery with photos. We will send a replacement or issue a full refund immediately.
What if I received the wrong item?
Contact us within 48 hours with your order number and a photo. We will ship the correct item at no cost and arrange pickup.
Contact Us
For any shipping or return queries, email us at hello@glitchbloomluxury.com. Response time: within 24 hours.
